The South Terminal at Austin-Bergstrom Intl Airport
Full Time - Experienced
2 Year Degree
The Terminal Duty Manager (TDM) works closely with the Terminal Director to perform daily operations and complete longer-term strategic objectives. The TDM is responsible for the operation of Austin’s privately owned and operated South Terminal. During the TDM’s shift, the incumbent is responsible for all terminal operations, the staff needed to perform those operations, and to do so at high levels of service to the terminal tenants and users. The TDM coordinates and performs both operational management functions and administrative functions related to supporting the airport terminal environment.
Monitor terminal operations for safety, security compliance, high levels of customer service and overall customer experience, and take whatever corrective actions are necessary to maintain those standards. Respond to terminal and aircraft parking ramp emergencies
Works alongside agencies and airport tenants as required ensuring the safety, security and efficiency of airport operations.
Gather operational data and create reports and analysis
Knowledge of airport and terminal operations.
Knowledge of TSR 1542 and FAR Part 139
Knowledge of Federal, State and local laws.
Knowledge of airport practice, policy and procedure.
Knowledge of safety practices and procedures.
Knowledge of supervisory and managerial techniques and principles.
Skill in oral and written communications.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and Microsoft Office.
Skill in planning and organizing.
Ability to quickly recognize, analyze, and correctly respond irregular operations.
Ability to work with frequent interruptions and changes in priority.
Ability to stay informed of airport operational, safety and security issues.
Ability to establish and maintain good working relationships with terminal tenants, government and private partners.
Ability to train others.
Additional Salary Information: DOE
About The South Terminal/ClearedDirect, LLC
ClearedDirect, LLC is an aviation services company providing Airport Management & Terminal Operations Services as well as Ground Handling Services for Air Carriers in multiple locations across Texas. ClearedDirect’s management staff has vast experience in airport management, Part 139 operations, airport & terminal development, above and below wing ground handling services, marketing and client relations. We specialize in air carrier ground handling, airport and terminal staffing, airport and terminal operations, and aviation management.