BUSINESS DEVELOPMENT DIVISION The Business Development Division is responsible for creating and implementing all commercial real property contracts involving John Wayne Airport, as well as purchasing all necessary equipment and services that support the organization in running efficiently. The Business Development Division also evaluates and assesses the effectiveness of business partner relationships to ensure a high level of customer service and operations. To support these functions, the division is comprised of Asset Management, Purchasing and Insurance Units. JWA's is in compliance with all Local, State and Federal environmental regulations. THE OPPORTUNITY The Airport Concession Manager will manage the commercial program at JWA, which includes all airlines, food service, retail, rental cars, parking, ground transportation, general aviation leasing and commercial advertising. The incumbent will be responsible for but not limited to: concessions, advertising, revenue development, customer service, tenant relationships, staff development, long range planning, and request for proposal development.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have five (5) or more years of Airport Concession Planning and Operational experience, which include development of concession planning, staff development and leadership experience managing a medium or large commercial airport. The ideal candidate will also possess experience with leasing of airport properties, lands, buildings and/or property management. In addition to the minimum qualifications, the successful candidate must also demonstrate proficiency in the following core competencies:
TECHNICAL KNOWLEDGE | EXPERTISE
Familiarity with terminology and principles related to inventory management and control activities
Lease development experience with airport and governmental contracts, negotiations & contract management
Understanding of and experience in interpretation and application of legal documents associated with real estate transactions, contractual provisions, and regulatory decisions governing real estate acquisitions, development, leasing, appraisal, and management
Substantial understanding of applicable real estate title and escrow regulations, laws, and ordinances related to real property ownership, leasing, transfer, use and title
Advanced proficiency in financial modeling and use of spreadsheets
Ability to perform a simple and complex multi-year financial analysis
Understanding and experience in real estate management, development, real estate leasing and brokerage, or closely related specialty
Proficient with Microsoft Word, Power Point, and Outlook
SUPERVISORY | LEADERSHIP SKILLS
Experience effectively aligning team and individual goals to meet organizational objectives
Management and coordination of various human resource activities related to direct staff including, but not limited to: Performance appraisals, training, and positive coaching and mentoring
Ability in exercising sound managerial judgment that reflects skillful information gathering and analysis
Ability to anticipate potential sources of conflict and pro-actively identify solutions that mitigate risks
Manage through use of collaborative techniques encouraging creativity in developing solutions for new and routine issues
STRATEGIC PLANNING | PROBLEM SOLVING
Ability to continually assess business partner relations to ensure efficient and effective operations and customer service
Ability to evaluate applicable governing real estate regulations to determine impacts to JWA and recommend action as appropriate
Ability to evaluate and anticipate resources necessary to construct long-term property management planning
Ability to use sound reasoning skills to identify and analyze problems by gathering relevant information and considering a broad range of issues related to property management
Ability to develop and or support creation of master business plan for concessions and general aviation
Ability to work positively and effectively to resolve issues and collaborate within internal teams, County of Orange agencies, and or external constituents
Ability to represent the organization effectively and communicate articulately, while demonstrating organizational integrity
Maintain cooperative relationships and deal tactfully within and across organizational lines
Present technical and conceptual information clearly and articulately, both orally and in writing, on complex policies, regulations, and guidelines to a wide variety of audiences
AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA).
PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONSPossess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.
Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. May be required to possess the ability to handle emotional client situations effectively. Function effectively in a standard office environment. May be required to function in one or more of the following: uneven terrain, construction sites, inclement weather, heavily populated clinic or program settings with ill or highly emotional clientele.
About John Wayne Airport
John Wayne Airport (JWA) is a modern, 20 gate, medium hub commercial service and general aviation airport owned and operated by the County of Orange. We are located in a vibrant and economically viable area of Southern California and home to seven commercial and one commuter airline, two all-cargo carriers, two full service fixed-based operators, and over 450 general aviation aircraft. John Wayne Airport operates as an enterprise fund, self-supported through revenues it generates and receives no monies from the County General Fund. These revenues are utilized to operate the Airport, provide for repayment of revenue bonds, fund facility capital improvements and maintenance projects, and support aviation planning.