Under the supervision of the Operations Manager, the Operations Supervisor oversees, schedules and coordinates the efficient operation and use of the facilities and ramp towers. Related administrative tasks and other assigned duties are also performed.
Major Responsibilities and Functions:
Supervise, schedule and strategically position TBI AM personnel to ensure an efficient operation
Ensure that all Airport rules and regulations and Company procedures regarding Airport operations and safety are observed and properly followed during the performance of activities.
Provide instruction and direction on resolving critical incidences/situations, security related activity, security breaches, alarm violations, etc.
Establish work schedules and assign duties; review work for thoroughness and coordinate work with other departments and subcontractors
Supervise ramp control operations on HJAIA non-movement areas (Ramps 3, 4 and 9)
Train and evaluate the performance of Operations Coordinators including the preparation of formal performance evaluations as well as informal feedback.
Advise management on recommended actions to improve safety, security and efficiency of operation.
Review logs and reports to ensure accuracy and completeness.
Performs other tasks as may be assigned.
Health and Safety Responsibilities:
Take all reasonable and necessary precautions to ensure personal health and safety, as well as that of co-workers and any other person(s).
Report immediately to management, all unsafe and unhealthy conditions.
Report immediately to management, all occurrences that cause injury or damage to any person or property.
Comply with TBI Airport Management’s Environmental Safety and Health program and procedures.
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
Bachelor's Degree preferred but will consider an Associate's degree with prior aviation experience
Four years of progressively responsible experience, with a minimum of two years in a lead worker of supervisory capacity.
Must possess a valid driver’s license and an acceptable driving record.
Skill in effective oral and written communication.
Ability to establish and maintain good working relationships with other TBI employees, airline employees, Department of Aviation staff and Customs and Border Protection officers, vendors, subcontractors and other airport stakeholders.
Must be able to perform physical activities, such as, but not limited to, bending, standing, climbing or walking. Walking and standing for extended periods of time are required throughout the course of daily activities.
Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanour under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities.
About TBI Airport Management, Inc.
Airports Worldwide/TBI Airport Management, Inc. is a privately-held, multi-national company with a successful and proven track record of investments and operations in airports in the Americas and Europe.