SFO seeks a Terminal Systems Manager to manage the daily activities of terminal systems operations for all common use facilities at SFO. This individual will ensure that optimal service levels are provided to common use systems users including: aircraft gate management, passenger processing, baggage processing computerized resource allocation systems, Passenger Boarding Bridges (PBB), and flight information displays. Responsibilities include: monitoring operations and ensuring maintenance service levels; working closely with and coordinating all activities of the common use terminal systems with airlines, tenants and service contractors; assisting in the development and implementation of operational policies and procedures to ensure efficient operations and compliance with Customs and Border Patrol (CBP) processing standards and Transportation Security Administration (TSA) security requirements; managing of the Baggage Handling System (BHS); and performing other related duties. View official job posting for more details.
Possession of a baccalaureate degree from an accredited college or university.
Five (5) years of professional-level experience in aviation operations, airport facilities operations, and/or airport common use systems coordination.
License and Certification
Possession of or ability to obtain a valid California Class C driver license prior to employment.
Education Substitution: Additional qualifying full time work experience (2,000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.
Excellent oral and written communication skills.
Excellent decision-making skills and the proven ability to take ownership of programs/projects.
Experience in developing and administering contracts relating to airport systems maintenance and/or terminal operations.
Experience with airline and airport Shared Use related systems, such as gate and facilities management systems, Passenger Processing Systems (PPS), Resource Management Systems (RMS), Information Displays Systems (IDS), Passenger Boarding Bridges (PBB), and Baggage Handling Systems (BHS).
Two (2) years of supervisory experience.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.
HOW TO APPLY:
Applications for City and County of San Francisco jobs are only accepted through an online process.
SFO is a world-class, award-winning airport that served more than 55 million guests in 2017. SFO offers non-stop flights to 45 international cities on 45 international carriers. The Bay Area's largest airport also connects non-stop with 83 U.S. cities on 13 domestic airlines. In fiscal year 16/17, the Airport, an enterprise department of the City & County of San Francisco, accounted for $8.4 billion in business activity and supported more than 42,800 direct jobs.
SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest capital project in the Airport’s $7.3 billion Ascent Program. For more information, visit www.flysfo.com. View a video about careers at SFO: https://youtu.be/ifIUySwbSV0.